Join our growing Customer Success team as a core member of our Customer Support. GAN’s Customer Support team provides support to our platform users, which includes managing, resolving, and preventing problems by providing consistent, high-level customer service and technical expertise. As a Support Specialist, you are a critical part of our client’s experience. You assist our users, troubleshoot issues, and find creative solutions to problems - all while providing a high level of customer service to every user. You will be trained on GAN’s advanced cloud platform and will become increasingly knowledgeable about cloud solutions.
You will work closely with our Customer Success Managers and the development team in both New York and Copenhagen.
What you'll do
What you need